Who we are
SHUDDHY ("we", "us") runs this website. For any question about your information, write to [email protected] or call +91 882 877 8872.
What we collect
- When you place an order: your name, phone number, email address and delivery address.
- When you write to us: your name, email address and the message you send.
- When you browse: the pages you visit and basic details about your device and browser, collected through website analytics tools such as Google Analytics.
Your cart is remembered in your browser so that it is still there when you come back. This uses a small identifier stored on your device.
How we use it
- To take, confirm, pack and deliver your order.
- To contact you about your order by phone or email.
- To reply to your messages.
- To understand how the website is used and to improve it.
- To meet legal, tax and accounting duties.
Who we share it with
We share only what is needed to serve you: the courier that delivers your order (name, address and phone number), the service that sends our emails, and, if you pay online, the payment service that processes your payment. We do not see or store your card or bank details. We do not sell your information.
How long we keep it
We keep order and contact records for as long as we need them to look after your order, handle returns and refunds, and meet legal and accounting requirements.
Cookies and analytics
Analytics tools may place cookies on your device to count visits and understand which pages are useful. You can block or delete cookies in your browser settings. The website still works if you do.
Keeping your information safe
We take reasonable steps to protect your information. No website or storage is completely secure, so we cannot promise absolute security.
Your choices
You can ask us to show, correct or delete the information we hold about you by writing to [email protected]. We will reply as soon as we can, and we may need to keep some records where the law requires it.
Children
This website is meant for adults. We do not knowingly collect information from children.
Changes to this policy
If we change this policy, the new version will be placed on this page.